FAQ

FREQUENTLY ASKED QUESTIONS

What is Mon Dessert?

 Since 2018, we have been curating and collecting the most exquisite dessert recipes and ambient ingredients from around the world, so you can create them yourself at home.

Started by patisserie chef Samina Courtin, who trained with world-renowned French chef, Raymond Blanc at Le Manoir aux Quat’ Saisons, Mon Dessert was founded upon her passion and meticulous skill for baking.
After gaining a deep understanding of the intricacy involved in making patisserie desserts, Samina realised there was an opportunity to teach the everyday person how to make these complex treats easily at home. And so, the Mon Dessert kit was born. that’s why we’re always seeking to challenge and help you develop your pastry chef skills, one recipe at a time.
Today our products are sold in Ocado and Co-op, and we’re fortunate enough to work with some of the UK’s best suppliers to provide you with ethically sourced, fair trade ingredients.
We’re also on a mission to be as sustainable as possible whilst delivering perfection. As well as giving 1% of our revenue towards the planet and our future, everything in our kits are recycled, recyclable or reusable. As a new company, we know we still have a way to go, so If you have any ideas or suggestions please do get in touch via info@mondessert.co.uk. We’d love to hear them

What do I get in a prepaid subscription?

Every month you receive a kit for an exciting new dessert to have a go and create. The desserts are there to stretch your skills and are truly a learning experience. You will also get essential pieces of kitchenware along the way- so this subscription is a great way to build up your kitchen tool kit at low cost.  The skill level and time requirements of each dessert is communicated to you before release.  You may also need one or two easily available wet ingredients prior to making the dessert.  Such as eggs or milk.

✔  Essential kitchen tools   Non perishable ingredients   Video tutorials   Recipe card   Serious FUN!

 

What's inside the kits and why are they priced the way they are?

 Each kit is hand packed with all the pre-measured and pre-weighed dry ingredients needed. All are ingredients are responsibly sourced, we go above and beyond to acquire all of our ingredients ethically , so you know your are only getting the best. Not only do you get the ingredients but you also get our easy to follow recipe and the know how to be able to produce the desserts you love again and again.

 

What equipment will I need?

You may already have some equipment at home that you can use to make our kits. However if you are missing anything we've got you covered. We offer a wide range of re-usable tools and moulds that you can buy here.

 

Are these Vegan?

A large number of our recipes can be adapted to a vegan diet. We aim to give you vegan/gluten free/dairy free/healthier adaptations to every recipe.  We only source quality ingredients from responsible fair trade suppliers.  

 

Delivery for subscription

You will receive your kit between the 18th-25th most months, however due to special occasions like Valentines Day or Mothers Day in certain months kits could be sent our before or after these dates each month.

 

Can I buy the subscription as a gift?

Yes we have 3, 6, 9 and 12 month prepaid subscriptions to buy.  It's a lovely bonding activity for mother/father & daughter/son or for best friends. Fantastic for hen/corporate parties and they are really original birthday presents for the foodies in your life. Upon purchase of a gift subscription you will be able to download the subscription gift certificate that you can print or email to the recipient.  We also have gift cards.  Please click here

 

Allergen information?

All our kits state clearly the allergens on the recipe cards and boxes.  We also state when trace allergens might be present from manufacturing processes that are beyond our control.  Some kits contain optional decorations with food colouring but we aim to be as natural as possible where we can.  All of our chocolate contains soy lecithin.  However, if we release a vegan kit this will contain specialist vegan chocolate which is 100% plant-based.

 

How long do the kits last?

The typical best before date on our kits is 3-9 months as they only contain non perishable ingredients so you can stock up as much as you like. You can then break them out for a special occasion, to impress guests or even just for your own indulgence. 

 

Are these desserts difficult to make?

Some of our recipes such as macarons can be, this is why they are so expensive in the shops. These kits aim to take away the pain points. The sourcing & measuring of ingredients are all taken care of, so all you have to do is follow the step by step recipe booklet to get the right techniques. There are video tutorials guiding you through too which can be found here.  The desserts are there to stretch you and get you trying desserts you may have never thought possible to make at home.

 

Is this going to be time-consuming?

Yes, some kits will be. Our aim is to see you grow and develop your skills as budding pastry chefs!  There in no age limit or pressure on experience.  Everybody will work to their own pace.  Some might try recipes with children.  Others might want to crack open a kit for their own 'me' time. Each kit states the time you will need.  Our typical shelf life is 6 months, so you can find a moment that suits your schedule.

 

How are our kits made?

Every kit is handmade and made with love in our establishment with ingredients sourced as responsibly as we can.  We are always looking at ways to include ingredients that are responsibly sourced (fair trade, looking to lower carbon emissions, palm oil free).  We also offer advice on how you can adapt some of our recipes to be vegan.  The more conscience we are the better for our planet...

 

What is your delivery policy?

We use Royal Mail.  You will receive your kit between 18th-25th of most months unless the kit is for a specific occasion like Valentine or Mothers Day, in which case the kit could arrive earlier or later. Free shipping on all orders over £25. Next day delivery is £7.95 and Saturday delivery is £12.95.

 

What is your returns policy?

We can send you a return label and offer full refunds for damaged or faulty items.  We can offer exchanges if you change your mind we only accept exchanges when the product is not used.  We do not cover return shipping cost for exchanges.

  

Is Mon Dessert available outside the UK?

Yes please see shipping charges upon check out

 

Can I shop with Mon Dessert even if I don’t subscribe?

You can shop without subscribing. We have many other popular kits on our website for you to try. These are all priced individually.